Smart, Scalable Virtual Assistants for

Property Management & Customer Support

At SWITCH 360, we empower short-term rental hosts, property managers, and support-driven businesses with highly trained, cost-effective virtual assistants tailored to your specific operational needs.

Whether you manage a single property or a growing portfolio, or run a customer-focused company requiring round-the-clock support — our expert VAs handle everything from guest communication, calendar coordination, and reservation management to email support, claims handling, and back-office tasks.

We’re not just a service — we’re your dedicated operations partner, helping you reduce overhead, improve service quality, and scale faster with confidence.

How Can We Help You?

We provide professional, office-based staffing solutions in two specialized areas (Property Management and Customer Support), helping you scale your operations with confidence.

Guest Communication

SWITCH 360 provides professional guest communication for property managers—ensuring timely responses, smooth check-ins, and quick issue resolution to boost guest satisfaction and reviews.

Listing Creation & Optimization

At SWITCH 360, we create and optimize property listings with accurate details and SEO-friendly content to boost visibility, attract bookings, and rank higher on search platforms.

Calendar Syncing

SWITCH 360 streamlines your booking calendar by syncing across all major OTAs, preventing double bookings, improving team coordination, and ensuring a smooth guest experience.

Maintenance Coordination

At SWITCH 360, we efficiently manage guest maintenance requests—coordinating with vendors, tracking resolutions, and ensuring issues are addressed promptly to maintain property quality and guest satisfaction.

Cold Calling

Our expert team executes strategic cold calling to generate quality leads, build client relationships, and drive measurable marketing campaign results.

Live Chat Support

We provide responsive live chat support that enhances user engagement, answers inquiries in real-time, and converts visitors into loyal clients.

Our Work in Action

We’ve partnered with some of the most dynamic property managers and growing online businesses to streamline operations, improve guest satisfaction, and scale cost-effectively.

🚀 Success Story: How SWITCH 360 Helped Corporate Stays Scale Seamlessly

Corporate Stays is a leading provider of furnished short and mid-term rental accommodations, catering to

🏡 Success Story: Beckon Homes Supercharged Their Guest Experience with SWITCH 360

Beckon Homes is a premier short-term rental property management company offering boutique vacation stays across

💧 Success Story: How SWITCH 360 Elevated WAATR’s Customer Experience

WAATR is a cutting-edge wellness brand known for its UV light purification smart water bottles.

🖼️ Success Story: Helping Harold Home Deliver Artful Customer Support with SWITCH 360

Harold Home is a boutique eCommerce brand that transforms cherished memories into timeless portraits. Specializing

How SWITCH 360 Streamlined Support for Instant Funding

Instant Funding is a fintech trading platform offering instant capital to forex and crypto traders

Scaling COMPIXA’s eCommerce Support with SWITCH 360

COMPIXA is a fast-growing Dutch online store offering lifestyle essentials—from sustainable kitchenware to innovative home

Over 92+ Businesses Trust Our Expert Virtual Assistants

Increase in CSAT score

40 %

Reduction in query response time

40 %

Lower operational costs

40 %

Growth in Annual Subscription

40 %

Increase in Customer Lifetime Value

40 %

More positive customer reviews

40 %

Who We Serve

Our services are trusted by high-performing businesses and top-rated rental hosts globally.

"Amazing Team and Quality Work!"

"SWITCH 360 has been instrumental in scaling our short-term rental business. Their team is reliable, well-trained, and proactive in every aspect — from check-ins to guest reviews."

"We've used SWITCH 360 for over 3 years now, and they’ve become an essential extension of our support team. Can’t recommend them enough!"

"Working with SWITCH 360 has transformed how we manage day-to-day operations. Their team handles everything from maintenance coordination to pricing updates with precision and care."

"SWITCH 360 is like an extension of our in-house team. Their communication is top-notch, and they’ve consistently delivered excellent guest experiences on our behalf."

"From guest support to calendar syncing, SWITCH 360 takes care of it all. Their attention to detail and hands-on approach have made managing our properties incredibly smooth."

"SWITCH 360 has completely elevated our customer experience. Their agents are quick, courteous, and handle everything from order inquiries to refunds with professionalism."

"Trust and accuracy are everything in fintech—and SWITCH 360 has proven to be incredibly reliable."

"We needed a scalable support team to keep up with seasonal spikes—and SWITCH 360 delivered beyond expectations."

Ready to take your business to the next level?

Whether you need expert property management support or a dedicated customer service team, we’re here to help you grow. Let’s build something exceptional—together.